We will make every attempt to fill your order as pictured. Some flowers may not be available due to the season or local market availability. Substitutions aill maintain the style and color of the bouquet selected and will be equal to or greater than the value of those pictured. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. Your complete satisfaction is always guaranteed.